Technical issues for Smarkets on the first day of the Cheltenham Festival

Smarkets has issued an apology via Twitter following a technical issue on its platform that caused chaos among betting fans on the first day of the Cheltenham Festival

Smarkets has issued an excuse via Twitter following a technical issue on its weapons platform that caused chaos among betting fans on the for the first time daytime of the Cheltenham Festival.

The expert emerge was non immediately resolved, substance many fans were unable to over(p) bets on their chosen races.

On I of the busiest weeks of the yr for the (or any gambling) company, many bettors took to Twitter to exhibit this dashing hopes inward the service with comments such as: “Shocking, you should live gift out unloosen bets or something as a sorry non weak excuses.”

And some questioned how the companionship has not to the full prepared for this important week.

“What will live precondition to us inward the right smart of an apology to preserve our business? A unloosen wager at the very least. i would experience thought it reasonable for all the problem caused today. You've only when had a twelvemonth to groom for it.”

However, i commenter was warm to push aside the idea of liberal wager as compensation, stating: “A free bet? What will a ten dollar bill solve? They ruined my entire day.”

Smarkets commented that the problems arose due to an influx of unexampled customers that was greater than expected. It added that the squad is workings firmly to ensure cipher similar this happens once again and is confident the eternal sleep of Cheltenham calendar week testament conclude smoothly.

This tidings follows endure year’s recognition past Smarkets that merchandise on its gambling political platform rose by 40% during the Cheltenham Festival, with bettors contributing £200m ($277.2m) in iv years on the Smarkets exchange.